Keep related records aligned.
Exchange customer, order, inventory and service information between applications. Define which system owns each record and how updates are handled.
SERVICES · SYSTEMS & API INTEGRATION
Connected systems.
Connected business.
Your applications each have a job to do. Help them work together so information reaches the people and processes that need it.
PROGMAX builds integrations between business software, operational systems and external services. We design the connections and the rules behind them—from a single API to information exchange across your operation.
MAKE INFORMATION MOVE
Enter it once.
Put it to work.
Copying information between applications takes time and creates opportunities for mistakes. Disconnected systems also make it difficult to know which record is current.
We help define where information originates, which systems need it and how changes should move between them. Each connection follows the business rules that give the data meaning.
Connect existing applications
Exchange information between ERP, CRM,
accounting, service and custom systems
through their available interfaces.
Create purpose-built APIs
Give applications and partners controlled
access to the information and operations
they need.
Bridge different environments
Connect cloud services, internal
applications and operational systems
within your network requirements.
WHERE INTEGRATION HELPS
Fewer manual handoffs.
A clearer flow of information.
Start with the connection that removes the most friction from your daily work.
Extend the workflow beyond one application.
Connect approved external services and partner interfaces for activities such as shipping, communications and document exchange.
Connect business information to the work.
Exchange work requirements, status updates and results between business applications and the systems supporting your operation.
RELIABILITY BY DESIGN
Every connection
needs a recovery plan.
Applications become unavailable. Requests time out. Records arrive incomplete or more than once.
We design integrations around those conditions, with defined validation, retry and recovery behavior. Your team needs to know what succeeded, what is waiting and what requires attention.
Explore Workflow Automation
01
Define the contract.
Agree on field mappings, required information, identifiers and ownership before moving data between systems.
02
Control access.
Define authentication and permissions for each connection, with appropriate handling of credentials and sensitive information.
03
Handle interruptions.
Account for duplicate requests, unavailable services and partial completion. Establish when to retry and when to request review.
04
Make activity traceable.
Record enough context to follow an exchange across systems and investigate failures without exposing unnecessary information.
START WITH YOUR EXISTING ENVIRONMENT
Connect what works.
Build what is missing.
An integration project starts with understanding the systems already in place. We review available APIs, supported file exchanges, events and other interfaces before choosing an approach.
Where an interface is missing, we assess whether a custom service or an application change can provide a maintainable connection. The design accounts for vendor constraints and future updates.
For manufacturing environments, integration can also connect business applications with SHOPGRID® and the workflows supporting production.
Explore Manufacturing SystemsLET’S CONNECT THE PIECES
Which systems need
to work together?
Tell us where the information starts, where it needs to go and what gets in the way today.