“What information is missing for this job?”
Explore the connected work record and its requirements to identify information that needs review before the next step.
SHOPGRID® · SCOTTY INTELLIGENCE
Your production.
In conversation.
Ask questions about your operation in the language your team uses every day.
Scotty brings a conversational approach to exploring information connected to SHOPGRID®. Bring relevant records, documentation and operational context into the same discussion.
MANUFACTURING CONTEXT MATTERS
A question is the start.
Context makes it useful.
Understanding a production issue can mean looking across several records and sources of information.
A machine event may need the context of the current work. A procedure may need to be read alongside equipment documentation or an earlier service record.
Scotty is designed to help people explore those connections through conversation. The available answers depend on the sources, integrations and permissions configured for your environment.
CONNECT THE INFORMATION BEHIND THE WORK
Records. Documentation.
Operational understanding.
Useful assistance starts with relevant information. We identify the questions your team needs to answer and the sources required to support them.
Production context
Explore connected work records,
status information and related
business references.
Equipment context
Bring available machine events
and equipment information into
the investigation.
Supporting knowledge
Find relevant instructions,
documentation and approved
internal guidance.
START WITH A PRACTICAL QUESTION
What would you ask
about your operation?
These examples illustrate the kinds of questions we can use to define and evaluate a Scotty implementation.
“What happened before this machine stopped?”
Review available events and work context to help an operator or engineer investigate the sequence.
“Which instruction applies to this operation?”
Find relevant approved documentation and supporting references within the connected knowledge sources.
Illustrative questions. Supported answers depend on the information connected to your deployment and the access available to the user.
A DEFINED ROLE IN YOUR OPERATION
Helpful answers.
Visible foundations.
People need to understand where an answer comes from and when the available information is incomplete.
We configure Scotty around approved sources and evaluate responses against representative questions. Source references, access boundaries and handling of uncertainty are part of that work.
Scotty supports understanding and investigation. Production actions remain governed by the configured SHOPGRID® workflows and operating responsibilities.
01
Define the questions.
Choose the tasks and investigations where conversational access would help your team.
02
Connect the sources.
Establish the records and documentation needed to support those questions.
03
Apply access boundaries.
Define which information each user can retrieve and how supporting content is handled.
04
Evaluate the experience.
Review relevance, source support and responses to missing or conflicting information before expanding the scope.
DEPLOYMENT THAT FITS YOUR ENVIRONMENT
Bring intelligence
inside your operation.
Your infrastructure and information requirements shape how Scotty is deployed.
For facilities with restricted external connectivity, we can assess local model processing and supporting services within your own environment.
We review the workload, connected sources and operating requirements to determine the infrastructure and maintenance approach.
Explore Private AI DeploymentLET’S START THE CONVERSATION
What would your team
ask Scotty first?
Start with a real question and the information needed to answer it.